Privacy Policy
Effective Date: February 5, 2026
Who We Are
Our website address is silveroakdigitalmarketing.com.
Silver Oak Digital Marketing provides Google Business Profile management, reputation management, SEO, and digital marketing services on a subscription basis.
Information We Collect
We may collect personal and business information including:
- Name, business name, website, email address, and phone number
- Billing and payment information related to subscriptions
- Information submitted through contact forms, scheduling tools, onboarding forms, or email communications
- Device and usage data such as IP address, browser type, pages visited, and time spent on the site
- Publicly available business information from platforms such as Google Business Profile
Why We Collect This Information
We collect this information to:
- Provide and manage our services
- Process subscriptions and payments
- Communicate with you regarding your account
- Improve website performance and user experience
- Deliver Google Business Profile, SEO, and reputation management services
- Analyze website traffic and marketing performance
Google Business Profile and Third-Party Account Access
As part of our services, Silver Oak may access, manage, and optimize third-party platforms on your behalf including:
- Google Business Profile
- Review platforms
- Business directories and listings
This access is granted solely to perform the services you have engaged us for. You retain full ownership of your accounts and data. Some service functions may utilize automation tools, software processes, or AI-assisted systems to improve accuracy and performance.
Role as a Data Processor
When managing Google Business Profiles, reviews, or customer messages, Silver Oak may process data on behalf of clients. In these cases, Silver Oak acts as a data processor and the client remains the data controller. We process this data only as necessary to perform contracted services.
Subscription Billing and Payment Processing
Silver Oak operates on a recurring subscription model. Payments are securely processed through third-party payment providers. We do not store full credit card numbers on our servers.
By subscribing, you authorize recurring charges based on the plan selected.
Cookies, Pixels, and Tracking Technologies
We use cookies, tracking pixels, and analytics tools to:
- Understand how visitors use our site
- Improve performance
- Deliver relevant advertisements
These tools may include services from Google, Meta, and other marketing platforms. You may disable cookies in your browser settings.
Email and SMS Communications
By submitting your information through our website, forms, or checkout process, you consent to receive communications from Silver Oak regarding your inquiry, services, or account. You may opt out of marketing communications at any time.
How We Share Information
We may share your information with trusted third-party providers necessary to operate our business, including:
- Payment processors
- CRM and email platforms
- Hosting providers
- Analytics providers
- Software tools used to deliver our services
These providers may only use your data to perform services on our behalf. We do not sell personal information.
How We Protect Your Information
We implement reasonable technical and organizational safeguards including secure hosting, encryption, firewalls, and restricted access to protect your data.
Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, or improve our offerings. Data is securely deleted or anonymized when no longer needed.
Your Rights Over Your Data
You may request to:
- Access the data we hold about you
- Correct inaccurate information
- Delete your personal data
- Opt out of communications
Requests can be made by contacting us at the email below.
California Privacy Rights (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect
- Request deletion of personal information
- Opt out of data sharing (we do not sell data)
- Non-discrimination for exercising privacy rights
GDPR Compliance
Where applicable, we comply with the General Data Protection Regulation (GDPR). You have rights including access, correction, deletion, restriction of processing, and data portability.
Where Your Data Is Stored
Our systems and service providers are primarily located in the United States. By using this site, you consent to your data being processed and stored in the U.S.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
Updates to This Policy
This Privacy Policy may be updated from time to time. Continued use of our website and services constitutes acceptance of any changes.
Contact Information
If you have questions regarding this policy or your data, contact: